[A] has a proven history as a strategic integrator.
But how did we get here?
[A]’s beginnings date back to the early 2000s when we began delivering services and platform integration. While our organization was very much an integrator, we were also acting as an interactive agency.
Over time, we realized our clients were best served by our strategic focus around the technology and content stack. As a result, we shifted away from creative agency work and established partnerships with creative agencies for front end design and support.
Today, [A] is a strategic integrator that goes deep into an organization’s operations realizing strategy through technology, digital communications and content.
[A] is dedicated to making sure that content stays relevant, marketing stays human and our clients can connect with their audiences in a need-based human way resulting in engaged, satisfied and loyal customers.
[A] focuses on content engineering across four core disciplines: customer experience strategy, customer experience enablement, digital management enablement, and digital content enablement.
In doing so [A] enables multichannel delivery of digital content that connects with the customer as well as a physical handshake and “come again” at a traditional brick and mortar store.
The [A] Way
It all starts with transforming the digital experience, making the relationship with customers, members, and constituents more personalized and more real and applicable. Customers want to have a relationship with the brand, company, organization and the people behind it.
Most importantly, they want that communication to happen one-on-one individually. Even when dealing with thousands of users at the same exact second, we can still have personalized one-to-one relationships.
This is what [A] helps to enable. This is transforming the digital experience.